Anyone can browse public content on the Synapse web site, but in order to download and create content you will need to register for an account using an email address. You will receive an email message for verification to complete the registration process.
Certain actions in Synapse require additional steps, such as Certification or Validation. Explore our accounts, certification and profile validation page to find out more information on the different levels of users.
Visit your Profile Page, which can be accessed by clicking your name in the top right corner and selecting “Profile” from the menu. From there, you can click on “Edit Profile” in order to take any of the following actions:
You can also find a link to edit your profile under Settings, which can be accessed by clicking your name in the top right corner and selecting “Settings” from the menu.
Settings include your password, your preferred date/time format, and your Synapse API key. You can also visit your settings page to add more than one email address to your Synapse account.
Your Synapse account can have multiple email addresses associated with it. For each email, you will add it to your Synapse account and go through the email validation process. A notification will be sent to the chosen email address with a confirmation link. Follow the link to confirm ownership of the email account.
Synapse integrates with Google’s Single Sign On (SSO) using OAuth 2.0, allowing you to sign in with your Google credentials. If you are already signed in to Google in your web browser, then you can sign in to Synapse without entering a password at all, once you have connected your Google account.
If you wish to use this feature, then you should create your Synapse account using as your email address the same address which you have registered with Google, or add a Google address as a secondary email. (This might be a Gmail address, an institutional email address configured to be used with Google Suite, or other). However, if you have created an account with an email address that is not recognized by Google, SSO can still be enabled by associating a second, Google-recognized email address with your account, as described below. By adding your Google-recognized email address to your Synapse account you will enable SSO. Go go to your accounts settings by clicking your name in the upper right of any Synapse page (you must be logged in to Synapse) and select “Settings”. Scroll down to email section of your account settings and add your Google-recognized email address (as shown in Gmail ) to your account.
Sometimes it is not obvious what your Google-recognized email is; you may have more than one alias that people can you to send you a message, all messages landing in your email inbox. One way to check is to open Gmail in your browser and click on your photo or icon in in the upper right corner. The dialog that pops up will show the correct address.
Sign out of Synapse and sign back in using Google by clicking “Sign in with Google” on the Synapse home page.
Synapse sends platform notifications via email, but does so only to the single email address you have selected to be your Primary or Notification Email. You can manage this in Settings. This is the same email that Synapse will use to pass on messages sent to your username@synapse.org email address by other users, such as Mentions in discussion forums or direct emails sent by other users to you.
Please contact us to deactivate your Synapse account.
Try posting a question to our Forum.
Let us know what was unclear or what has not been covered. Reader feedback is key to making the documentation better, so please let us know or open an issue in our Github repository (Sage-Bionetworks/synapseDocs).